Terms and Conditions
We place a high priority on enhancing your client experience and ensuring a delightful visit to our clinic. In order to maintain the capacity to deliver exceptional service, we have established a set of guidelines to facilitate effective business operations.
These terms and conditions serve as the framework for the business relationship between you, our valued client, and us. By engaging with Our Website or making a purchase, you agree to be bound by these terms and conditions.
Our address is : 166 Anzac Highway, Glandore 5037, SA, Australia
Our website is : www.soscosmetictattoo.com.au
​
We maintain a zero-tolerance policy for abusive language or behavior in our clinic. In the event of such occurrences, the appointment will be automatically canceled, and any deposits will be forfeited. Please be aware that CCTV operates in our clinic for the safety and well-being of all individuals.
We are committed to treating all our clients with respect, and we do not discriminate based on gender, sexual orientation, age, or race. Our aim is to create an inclusive and welcoming environment for everyone.
​
Deposit for your appointment
To secure appointments for service, we kindly request all clients to pay a non-refundable booking fee of $100. This measure is implemented to affirm genuine interest and mitigate instances of no-shows. The booking fee is applied towards the total cost of the service at the time of treatment. All payments could be made through our website: www.soscosmetictattoo.com.au
​
Cancellations and rescheduling
Your appointment experience is important to us. To ensure smooth operations and provide exceptional service, please note our 48-hour cancellation policy.
If you find the need to reschedule, please contact the clinic directly with a minimum of 48 hours notice. We understand that plans may change, but please be mindful of the impact on our schedule. Cancellations or reschedules with a notice of less than 48 hours will result in the loss of the booking fee or pre-paid service.
​
Late arrivals
We would like to bring to your attention that arriving late can impact your scheduled appointment, as a specific time frame has been allocated for each service. If you exceed a 20-minute delay for your appointment, it may be necessary to reschedule the service, and the deposit will unfortunately be forfeited.
​
​
FAQ
What is a Cosmetic Tattoo?
Cosmetic tattoo is a procedure where we implant pigments in the second layer of the skin. It has many names: Feathering, Microblading, Blushing, Semi permanent make up, Permanent makeup, Nano but the result is similar. The color will eventually fade over time and need to be boosted by touch up sessions.
​
Who is going to perform the procedure? Are they experienced?
Our clinic operates with a single dedicated tattooist, Teo, who serves as the founder and owner of SOS Cosmetic Tattoo. With an extensive background spanning many years and boasting national and international qualifications, Teo is highly experienced. Having conducted thousands of successful treatments, she is a specialist in various permanent makeup techniques and excels in color corrections. Her expertise is underpinned by a solid foundation in art and beauty.
​
How long will the effect last?
The effect of different techniques and types of PMU may vary.
- Powder Brows / Shading technique - 1 to 2 years
- Hair Strokes / Machine Microblading / Combination brows - 12 - 15months
- Eyeliner - up to 5 years (in many cases would last for 7 or even longer).
- Lip Blush / Dark lips neutralization / Lip contour - 3 to 5 years
* Keep in mind that you will still need to boost the color by coming for touch up sessions every year if you like to keep the fresh and nice look of it.
​
Is there swelling after the procedure?
Yes, it's common to experience swelling after lip and eyeliner tattoos. The extent of swelling varies from client to client, ranging from mild to severe. Typically, this effect lasts for a few hours, with some cases reporting up to 24 hours of swelling. In contrast, eyebrow tattoos generally result in little to no swelling or only mild swelling.
​
Is the procedure done by tattoo machine or hand tool?
We exclusively employ machine techniques for all our procedures. Our experience has shown that this approach consistently yields superior results compared to using hand tools and blades. The healing process is quicker and more predictable, and the pigmentation tends to last longer. This represents the modern evolution of microblading.
​
Is it painful?
While the procedures are generally not considered painful, individual experiences may vary. To ensure your comfort, we utilize numbing cream before and during the procedure. You are required to provide your own numbing cream, allowing you to choose the strength of the anesthetic you prefer. Typically, you can purchase numbing cream over the counter at a local pharmacy. For those with heightened sensitivity, we recommend consulting with a compounding pharmacy to explore additional options.
How long will be the procedure?
Generally the procedures are around 2 hours. That include the consultation, numbing and preparing for the treatment.
​
I have skin condition. Am I a good candidate for the procedure?
In some cases you would not be a suitable candidate for cosmetic tattoo procedure. If you suffer of any kind of skin condition that covers or is near the zone to be tattooed we would not be able to proceed. That include and it is not limited to: psoriasis, skin infection, herpes zoster, vitiligo, acne, warts, keloid scars, inflamed skin, cuts and abrasions.
! We keep our right to refuse procedure to people with contraindications, due to medical conditions or medications taken. If you are unsure you are good candidate, please contact us before purchasing a voucher or booking an appointment. In case of refusal, all fee will be refunded.
​
Do you offer services to clients under age of 18?
No, unfortunately we can not offer any type of cosmetic tattoo to clients under 18 years old even with consent form form parent or guardian.
​
Can I cancel / reschedule my appointment?
Yes, you have the flexibility to reschedule your appointment. However, it's important to note our 48-hour notice policy for cancellations or rescheduling. In the event of a last-minute cancellation or reschedule, a $100 deposit will unfortunately be forfeited. For further details, we recommend reviewing our terms and conditions for additional information.
​
I suffer from Alopecia. Am I a good candidate for treatment?
Yes, we'll do our best to offer you suitable service, natural appearance and to make you feel as good as you should do in your skin.
​
Am I going to be able to pick the right size, shape and color for my eyebrows/ lips?
Absolutely, we prioritize a comprehensive face-to-face consultation before your treatment. This enables us to provide personalized advice tailored to your specific skin type, color, and face shape. Ultimately, the final decision is, and always will be, yours to make.
​
Is the cosmetic tattoo safe?
Yes, indeed. We adhere strictly to the safety and infection control standards outlined by the state of South Australia. All needles and materials used are strictly for single-use purposes. While we ensure a hygienic environment, the responsibility also rests with you to maintain the cleanliness of your new tattoo. Following the prescribed aftercare procedures is crucial to prevent any potential secondary infections.
​
What kind of procedures do you offer?
We do offer semi permanent make up procedures as eyebrows tattoo, lip blush/ lipstick tattoo, dark lips correction and eye liner tattoo as well as skin needling and other skin rejuvenation procedures. Please contact us for more information.
​
How do I book an appointment?
Please initiate contact with us to discuss your chosen service and check for available appointment dates. Upon confirmation of your preferred date and time, a non-refundable deposit of$100 is required to secure your reservation. Online payments can be conveniently made through our website, and we accept card payments as well as afterpay. This deposit will be deducted from the total cost of your procedure.
Kindly note that any changes or cancellations must be communicated at least 48 hours before the scheduled procedure. Failure to do so or a no-show will result in the retention of your deposit.
Additionally, please be mindful that a delay exceeding 20 minutes for your appointment will result in its cancellation, and your deposit will be retained by us.
​
Do I have to purchase anaesthetic cream before my procedure?
Yes, you will be asked to purchase your own anaesthetic/numbing cream before the procedure. We are able to recommend brands and Compounding pharmacy details, but we are unable to provide or distribute to you due to Australian laws.
​
Do I need to come for touch up (perfecting) session?
Typically, permanent makeup involves a two-step procedure, often requiring a touch-up within a few months, followed by annual touch-up sessions.
The decision to schedule a touch-up session is entirely at your discretion, as it is not incorporated in the initial session cost. Given the semi-permanent nature of the makeup, gradual fading is expected over time, necessitating a touch-up or correction. We recommend considering a yearly refresh, with potential for more frequent touch-ups for individuals with oily skin types.
​
Can you correct my old tattoo?
In most cases we can. However, if you need to change the color or shape of an old tattoo you might need tattoo removal session first.
​